Transparency and control
Eliminate uncertainty and enable excellent experiences for your customers and your teams.
Keep everyone in the know
Life is full of surprises – just like logistics. With Mover’s intelligent live tracking, nothing will surprise your customers or your teams when delivering on promises. Change delivery preferences until the last moment, integrate and visualize live performance data, and go above and beyond expectations.
Practical for customers
Give customers the information and control they want before they need it.
Handy for operations
Empower your teams to be on top of things and be proactive to deliver on promises.
Good for business
Reduce non-value-adding calls, sharpen workflows, improve customer loyalty, and offer more meaningful support.
Change preferences en route
Customers have lives they want to live to the fullest. Plans and preferences can change in a heartbeat. That’s where a smart track and trace page can set you apart by allowing customers to change delivery preferences up until the last minute. It boosts customer satisfaction when they can choose where or how to receive their deliveries.
Integrate and visualize data
Logistics is an integrated part of your business, so your logistics data should be too. Connect and integrate through APIs and SDKs across your system landscape and visualize data to celebrate team or individual performance.
Go above and beyond expectations
- Predict the unpredictable
Share live geo-locations and AI-powered ETA predictions so stakeholders can adjust their plans and workflows according to what really happens.
- Automate communication flows
Build and customize event-based communication flows and triggers to ensure the right people or systems are always in the loop.
- Be proactive
Take action and deliver on promises before deviations or delays affect your customers or other parts of your business.
- Align business processes
Get real-time data on performance metrics that align with your service level agreements and operating procedures.