Keep customers informed automatically
Customize events, triggers, and communication content, and integrate across channels to meet customers where they are.
Meet customers where they are
Customers expect to have the information they need when they need it. Sometimes no news is bad news. Automated communication makes it easy to keep everyone in the loop. With Mover, get communication right out of the box or cutomize it to meet your needs.
Keep customers informed across channels and platforms before they need to reach out.
Help customers be ready for your deliveries and reduce time wasted on serving or waiting.
Use order or customer data to create rich, interactive communication that are tailored to your flows and customers' needs.
Customize events and triggers
Logistics is not a one-size-fits-all and neither is communication. Some like it short and sweet while others prefer rich content. With Mover you can customize events, triggers, and content that keep customers happy and in the loop.
Communicate across platforms and devices to seamlessly integrate your customer experience in your app or your website. Set preferences and let Mover's customizable triggers orchestrate the rest.
Make communication your thing
Get ahead of your customers with outbound notifications that delight and prevent escalations.
Communicate directly to your customers and provide relevant information at their fingertips such as specified ETAs, order details, tracking links, POD, and more.
Communicate across platforms and devices with in-app push notification, SMS, or email.